NEWS: The City of Torrance named the most business-friendly city in the BizFed 2021 Pulse Poll

Posted June 7th, 2021



BizFed’s 2021 Pulse Poll Sees Record Participation 

LOS ANGELES: In a recently completed survey of Los Angeles area business leaders, when queried about  the “most business-friendly city in Los Angeles County,” 18% of respondents selected the city of  Torrance. The survey, completed by 782 respondents, included 214 participating organizations  comprising 100% of BizFed’s membership spread across 19 industry sectors. The survey analyzed key  topics that impact business operation and profitability including workforce levels, remote work,  childcare challenges, the effectiveness of government relief programs and other topics. 

“It’s encouraging that Torrance’s business community acknowledges the work that the City  Council and men and women who work at the City put into making Torrance a great place to live, work  and raise a family,” stated Mayor Patrick J. Furey, city of Torrance. “We’re committed to maintaining this  hard-earned ranking by working with businesses, large and small, in our city.” 

In comparing all responses received from Torrance Chamber of Commerce members, the results  differ slightly from the entire Los Angeles County region as a whole in the following ways: 

• Torrance businesses are more certain that they will continue to lease office space post-pandemic than  businesses in L.A. County (84.29% Torrance versus 71.43% L.A. County); 

• Torrance businesses anticipate having fewer challenges paying rent (13.56%) versus businesses in Los  Angeles County (20.22%). 

• Almost half of all Torrance businesses (47.47%) expect to expand their workforce in the coming year  and 16.6% are projecting increases of more than 10%. For L.A. County, 37.30% of businesses expect to  expand their workforce. 

• Support for Governor Gavin Newsom and the State Legislature is lower in Torrance than in L.A. County  (Gov. Newsom: 26.80% in Torrance versus 35.38% in L.A. County) and the (State Legislature: 28.87% in  Torrance versus 35.01% in L.A. County). 

• Concerns about homelessness and taxes and fees in Torrance mirrored L.A. County findings, crime and  education reversed places – with crime ranked #4 in Torrance but #3 in L.A. County and education  ranked #3 versus #4 in L.A. County.  

• Almost two-thirds of Torrance businesses (63.64%) indicated that public transportation is not  important to their businesses, employees and customers. This percentage is almost 20% higher than  the L.A. County total of 45.37% of businesses that indicated public transportation was not important.  

The Torrance Area Chamber of Commerce had almost 100 responses (99 of 782 respondents) to  the BizFed Pulse Poll. The Los Angeles Area Chamber of Commerce came in second with 63 respondents  and the San Pedro Peninsula Chamber came in third with 41 participants. 

“The Torrance Area Chamber’s strong response is a testament to an active, focused business  community determined to prosper in 2021 and beyond,” added Donna Duperron, president and CEO of  the Torrance Area Chamber and BizFed 2021 chair. “The survey results highlight a positive business  climate and optimism about the future. Our ranking as the most business friendly city highlights the  efforts and collaboration between the City of Torrance and the business community.” 

About the BizFed Pulse Poll 

This year’s survey marks the 13th year that Employers Group has partnered with BizFed to conduct its  annual Pulse Poll, this year called “2021: Business Outlook and Re-Opening Survey.” The survey, which  was conducted from April 12 to May 4, 2021 asks BizFed members, business owners and executives  throughout Los Angeles County, a battery of questions to find out key issues and concerns they deem  most critical to the ongoing operation and growth of their business. Access the full BizFed Pulse Poll here. 


Homelessness remains the region’s top issue for the second consecutive year; taxes and fees  remain the second ranked issue for the second consecutive year; 

Businesses look more favorably about commercial real estate leases, but uncertainty remains  about the workplace; 

Workforce levels are expected to increase but remote work is here to stay

Childcare is preventing employees from returning to the workplace; 

“These comprehensive findings highlight how Los Angeles’ business leaders are ready to get back to work  and feel largely positive about the next 12-months,” stated Tracy Hernandez, BizFed Founding CEO.  “Barring unforeseen economic headwinds or government overreach, Los Angeles-area business leaders  believe they are poised for economic growth, job creation and business expansion. That said, business  leader concerns about homelessness and affordability must be addressed in tangible ways.” 

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About BizFed 

With more than 214 business organizations representing 450,000 employers with four million  employees throughout LA County, BizFed is a massive, diverse grassroots alliance that advocates for  policies and projects that strengthen our regional economy. As a united federation, business leaders in LA  County are able to more efficiently collaborate and mobilize to advance a shared agenda on local,  regional, state and national issues. BizFed members are force multipliers who mobilize and empower  their communities to take action on policies and projects that affect our economy. To learn more visit 

About Employers Group Established in 1896, Employers Group is the leading source for intelligent business, HR solutions, and  employer advocacy, helping thousands of employers across the country – and around the world. We  understand human resources and helping you manage your people by mitigating risk, ensuring  regulatory compliance, and minimizing costs – it’s OUR business. Employers Group is your connection to  business solutions and performance. To learn more visit

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