Wendy’s to replace workers with self-service kiosks in some restaurants

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Fast food joint Wendy’s has begun introducing self-service ordering kiosks to at least 1,000 locations — or about 15 percent of its stores, the Los Angeles Times reports.

The move is seen by some analysts as a way to offset new minimum wage requirements that some places, including California, have voted in.

Is this an unintended consequence of the minimum wage hike?


Ted Green, Co-Chair of the Labor and Employment Committee at the Los Angeles County Business Federation (BizFed)

Saru Jayaraman, Co-Director and Co-Founder, Restaurant Opportunities Center United (ROC United), a nonprofit working to improve wages and working conditions for restaurant workers. She is the author of “Forked: A New Standard For American Dining” (Oxford University Press, 2016)

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